Group Director & Principal Analyst Office
As the Group Director of the Workplace Team at Keypoint Intelligence, Deborah Hawkins guides clients through intricate challenges, helping them innovate processes and propel sustainable growth.
With over three decades of experience, Deborah is a leading document imaging and workplace technology authority. As Group Director, she leads a team of expert analysts who deliver strategic intelligence, enabling clients to thrive in a dynamic market landscape. Under her leadership, the team has been instrumental in enhancing client performance, achieving significant milestones in global industry opportunity forecasting, and completing custom consulting projects on critical topics such as sustainability, the future of work, and digital transformation.
Prior to joining Keypoint Intelligence, Deborah worked in the vendor community as a product manager for a prominent vendor. She is a well-respected voice in the document imaging industry, frequently featured in industry publications. Deborah also serves as a judge for the Technology Reseller Industry Awards, is a Board member of the Managed Print Services Association (MPSA), and is a member of the International Managed Print Services Global Alliance (IMPSGA).